Privacy Policy

This Privacy Policy explains how LiveWarmUP collects, uses, stores and protects information from users of the platform.

1. Data we collect

• Account: name, email and access credentials.
• Platform usage: preferences, countdowns created, stage settings and technical metrics.
• Payments: financial data is processed by third parties such as Stripe when enabled. We do not store full card numbers.
• Cookies and similar technologies: used for authentication, language preferences and to improve the experience.

2. How we use the data

We use the information to operate the platform, authenticate users, provide support, process payments, improve features and comply with legal obligations.

3. How we protect the data

We adopt reasonable technical and organizational measures to protect information against unauthorized access, loss or alteration. No system is entirely risk-free and we do not guarantee absolute security.

4. Sharing

We share data only with providers necessary to operate the service — for example, hosting infrastructure, authentication and payment processing — always limited to what is required. We do not sell your data.

5. User rights

• Access, correct or update your data.
• Request deletion of your account and associated information.
• Withdraw consent where applicable.

6. Retention

We keep data for as long as needed to provide the service and meet legal obligations. After that period, data is deleted or anonymized.

7. Changes

We may update this Policy from time to time. Material changes will be communicated within the platform.

8. Contact

For questions or requests to delete or update your data, contact: support@livewarmup.com.